At Vitaluxe360, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with us in other ways. By accessing or using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to enhance your experience with our website and services. This information includes:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing address, and shipping address.
- Payment Information: We collect payment information, such as credit card details, through secure third-party payment processors. Vitaluxe360 does not store your payment details directly.
- Usage Data: We may collect data on how you interact with our website, including IP addresses, browser types, pages viewed, and time spent on the site. This helps us improve the functionality and content of our site.
- Cookies and Tracking Technologies: We use cookies to personalize your shopping experience, remember your preferences, and gather analytical data. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information for several purposes, including:
- Processing Orders: To fulfill and ship your orders, communicate with you about your purchases, and provide customer support.
- Improving Your Experience: To personalize your experience on our site and recommend products based on your preferences.
- Marketing and Communication: To send you promotional emails, newsletters, and updates about our products, services, and special offers. You can opt-out of marketing communications at any time.
- Customer Service: To respond to inquiries, resolve issues, and offer assistance when you reach out to us.
- Legal Obligations: To comply with applicable laws and regulations, and to protect our rights, property, and safety.
3. How We Protect Your Information
We are committed to keeping your personal information secure. We implement a variety of security measures to ensure the protection of your data, including encryption, secure servers, and restricted access to sensitive information.
However, please note that no method of online transmission or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Third-Party Service Providers: We may share your information with trusted partners who perform services on our behalf, such as payment processors, shipping companies, or email marketing services.
- Legal Compliance: We may disclose your personal information if required by law, to comply with legal obligations, or to protect the rights, property, and safety of Vitaluxe360, its customers, or others.
- Business Transfers: If Vitaluxe360 is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
5. Your Choices and Rights
- Accessing and Updating Information: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.
- Opting-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email or by contacting us. Please note that you may still receive transactional emails related to your orders or account.
- Data Deletion: You can request the deletion of your personal information by contacting us. However, certain data may be retained for legal, accounting, or operational purposes.
6. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this page to stay informed about how we protect your information.